Disgruntled passengers were told there had been an accident at Kingston station Tuesday morning.
But as the event had just happened there was no more information to give out.
This example of disruption and confusion in London commuting has been directly experienced by Londonmultimedianews.com reporter Katie Rogers.
This is her account.
‘Community support officers and TfL workers advised commuters who had begun siphoning themselves off onto buses headed towards Wimbledon, Surbiton and Richmond.
Using my smartphone I was able to establish that delays and overcrowding were expected across the South West trains network.
Multiple men in suits sat on the 281 to Surbiton calling ahead to their offices – London commuters are efficient when it comes to handling the delays that have been happening across the network since the start of the new year.
There was some confusion across the Internet and social media as conflicting reports detailed the accident as happening at Hampton Wick, Kingston and New Malden respectively.
For commuters at Kingston there were a number of alternative route options, with buses heading to stations on Surbiton, Wimbledon and Richmond.
However, commuters at Teddington and Strawberry Hill had limited options.
Commuters on Twitter reported that stranded people gathered together at lengthy bus stop queues, with some even collecting together to take taxis into London.
Network Rail are now informing passengers that all lines are now open.’